A penny for the thoughts of our thankless call center workers. Long have they had to endure indignant customers fuming at them for problems beyond their control. Now they must suffer accusations that ...

OCTOPUS energy customers have been left outraged over a “ridiculous” rule which means they miss out on a £50 freebie. The ...

One of the most counterintuitive lessons in business is that sometimes the best way to deal with difficult clients is not to ...

A new regulator will have control over environmental and economic standards, which has to be better than the current division between three different bodies, and may help define targets and priorities ...

Press Release Distributed by ABNewswire.com To view the original version on ABNewswire visit: Unity-Connect Unveils Guide to Mastering Real-World Customer Service Scenarios for Enhanced Client ...

Former Bute Park manager Dr Julia Sas has accused Cardiff council of constructive dismissal after a controversy involving the ...

Inside the real-world headaches, maintenance procedures, and wins of Variable Refrigerant Flow (VRF)/ technology.

A video showing an unnamed man eating KFC fried chicken inside ISKCON's pure veg restaurant has gone viral. Rapper Badshah expressed his anger over the clip on his social media.

Good Job is Slate’s advice column on work. Have a workplace problem big or small? Send it to Laura Helmuth and Doree Shafrir ...

Neighbours spoilers follow for the episode airing on Tuesday 22 July. Neighbours favourite Jane Harris finally tells her ...

The mass firing of State Department employees could significantly impact the Trump administration’s ability to address the ...