A crisis communications expert says brands should be careful using AI after Qantas used ChatGPT for an email written by CEO Vanessa Hudson.

Some customers of UK ISP TalkTalk have been left confused after the broadband provider emailed them to notify that their free ...

Discover the cutting-edge email marketing tools that are revolutionizing personalization in the digital age. This ...

Columbia University’s settlement with the Trump administration is making waves across higher education as the White House ...

Here are five essential recommendations for any organization looking to build a more resilient crisis communications plan: ...

Request for information tied to recent tornado in St. Louis finally was fulfilled — but not through system city uses to ...

A viral rejection email accidentally included AI instructions—revealing how some companies really reject job seekers.

Readers respond to a Modern Love essay that asks why so many men have retreated from dating and relationships.

Security flaws in Airportr, a door-to-door luggage checking service used by 10 airlines, let hackers access user data and even gain privileges that would have let them redirect or steal luggage.

With the help of AI and data analytics, local governments can gain a deeper understanding of their citizens’ needs and ...

The RBI has issued guidelines for Regulated Entities to combat financial fraud via voice calls and SMS by utilizing DoT's Mobile Number Revocation List, adhering to specific numbering series for ...

Blackmail and even lethal outcomes were a shared response from AI models when put to the test in making a binary choice for self-preservation.