Empathetically understanding this new mindset, Salesforce introduced new service and marketing cloud features that humanize the customer experience with new AI-powered conversational intelligence.

Moving ahead, the company also plans to improve the experience of Slack Sales Elevate and focus on improving access to other Salesforce segments, including marketing and service. However, Seaman ...

Dreamforce 2023 - the world's largest AI event - will bring together tens of thousands of in-person attendees and millions online on Salesforce+ for three full days to learn, connect, have fun and ...

The cloud-based software giant Salesforce is working with Smithsonian to develop a system to bring together different data from various sources — like ticketing systems and donation history — to ...

Salesforce currently lists the AI Cloud Starter pack is for $360,000 annually, which includes building blocks like Data Cloud, MuleSoft automation, Einstein, Tableau Analytics, Slack, CRM, and a ...

BofA maintained its Buy rating on Salesforce (NYSE:CRM) while taking a deep dive into the company's largest business, Service ...

Salesforce says Driver 360 aims to transition away from the traditional car-buying ordeal of showroom negotiations into a more interactive customer-centric experience akin to the Apple Store.

Salesforce was invited to take part. Bularczyk recalls: We saw that there was a lot of potential when we integrate the different Salesforce implementations that we have in Mercedes-Benz. With the ...

Google Cloud and Salesforce partner to help improve customer experience with AI Written by Artie Beaty, Contributing Writer June 8, 2023 at 1:49 p.m. PT Getty Images/MR.Cole_Photographer ...

July 11 (Reuters) - Salesforce , opens new tab will raise prices for some of its cloud and marketing tools by an average 9% from August, the maker of software for customer relations management ...