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Multiple former Qantas call centre managers who spoke to Crikey identified the company’s decade-long program to ship the ...
We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...
While much has changed over the past two decades, the challenge of responsible leadership has only intensified. Organisations ...
Remote client relationships are here to stay. Learn how strong communication, trust and personalization can help you build lasting cross-border connections.
The African village teaches a profound lesson about human nature: inclusion is not a luxury; it is survival. When individuals feel ...
Okay: SharkNinja CEO Mark Barrocas. Here we go. This interview has been lightly edited for length and clarity. Mark Barrocas, ...
Cindy Rose becomes the CEO of WPP. This marks a big strategic change for the advertising company. WPP faces challenges like ...
Virat Kohli's recent Rs40 crore investment in Agilitas is an example of how India's cricket icons are keeping themselves ...
If your e-commerce company is expanding rapidly - increasing traffic, the most sophisticated customer requirements, international presence.
Small business owners often struggle to track their companies' key performance indicators (KPIs) because of their packed ...
B2B companies with channel sales models Partner program managers RevOps and sales enablement leaders Salesforce ...