The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

The FAA is a mess. Annexing our neighbors to the north, as Trump favors, looks like a longshot. But we should copy its privatized air traffic control system.

The expansion of remote work, advances in AI and the growth of influencer platforms have all led to a kind of self-employment boom. As Gen Zers and millennials find new ways to upgrade their skills in ...

New records detail how Mesa park rangers were praised and promoted months before a criminal investigation was launched into ...

More states have announced plans to reduce electricity tariffs in their jurisdictions after the Enugu Electricity Regulatory Commission issued a new tariff order to MainPower Electricity Distribution ...

Plus, the agentic future of customer service and support; CEOs have mixed results with AI and cybersecurity; and upgrades to ...

I truly believe that in the playoff run we’re going to be in this discussion because I love this team,” Freeze said. “Now, we ...

This TikToker with depression shares what her day-to-day looks like — and it's not what you may think Sam Souder, 27, says she wants people struggling with their mental health to feel less alone.

Mike Huckabee, the U.S. ambassador to Israel, celebrated on social media after President Trump praised his work amid a tenuous ceasefire between Iran and Israel.