News

The COPC certification is awarded to organizations that achieve outstanding performance in customer operations. This ...
Award-winning innovation automates and streamlines RIM processes to significantly improve time-to-market and customer/patient experience for organizations worldwide ...
Etihad Airways has signed a codeshare agreement with Greek regional carrier SKY express, opening access to 24 Greek island ...
Etihad continues to soar with a record-breaking year, reaching new milestones for the first time in the airline’s history ...
Contrary to popular belief, Railways’ passenger business need not be a perennial loss-maker. With the world’s largest captive ...
The market appears convinced. In 2024, DBS already reached more than 1.5x book, becoming the first Singaporean company to ...
The Tourism Authority of Thailand (TAT), under the Ministry of Tourism and Sports, has unveiled its 2026 strategy under the ...
Etihad Airways today launched the Etihad for Business corporate portal, bringing the airline’s comprehensive business travel ...
Qantas is facing a significant class action lawsuit after a devastating cyber attack on 30 June 2025 compromised the personal information of 5.7 million customers—nearly a quarter of Australia's ...
In May 2025, CrowdStrike was named a Customers’ Choice in the 2025 Gartner Peer Insights™ ‘Voice of the Customer’ for Endpoint Protection Platforms report, with the most 5-star ratings (450) of any ...