As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Marketers today live in a world changing at a head-spinning pace, forced to balance a multitude of priorities in an 'Agentic ...

We recently published a list of Top 11 Trending AI News And Wall Street Ratings. In this article, we are going to take a look ...

What''s the new trend across the globe? It''s artificial intelligence. It has become the ultimate game-changer, affecting ...

Imagine contacting customer support and receiving an instant, context-aware response that perfectly addresses your needs—no ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

The ridehailing company has incorporated Claude into its customer-facing AI assistant and reduced average customer service ...

Pinkfish emerges from stealth with over a hundred users and enterprise customers including: Ipsy, TalkDesk and Elevate.

As AI technology continues to evolve, its impact on marketing will only grow. Future advancements are likely to bring even ...

It’s quite possible business applications may begin to collapse in the agentic AI era. If you consider the core foundation of ...