Delta Air Lines stranded an estimated half million passengers in its service meltdown last week, leaving many sleeping on floors of airports, frustrated and angry at their inability to complete their ...

Heathrow wants to set passenger charges at an average of £33.26 between 2027-2031, compared with what it claims is an average ...

The unidentified woman’s viral blowup occurred inside Paris-Charles de Gaulle Airport on July 3 after her Norse Atlantic ...

A plane passenger traveling from Paris to New York lost her temper after her flight was canceled. Video footage captures the ...

For over 20 years, I’ve been a loyal Southwest Airlines customer. Their straightforward pricing and the peace of mind of free checked bags made them my go-to airline. This morning was different.

Atlanta-based Delta Air Lines ranked No. 2 among U.S. airlines in the customer satisfaction study, tied with JetBlue. Dallas-based Southwest Airlines took the No. 1 spot, ...

Dallas-based Southwest Airlines took the No. 1 spot among U.S. airlines in the customer satisfaction study, soaring ahead of Alaska Airlines. Atlanta-based Delta Air Lines ranked No. 2, tied with ...

Airline customer satisfaction drops, study says April 22, 2025 Updated Thu., May 22, 2025 at 3:59 p.m. Passengers check in at the Alaska, Delta and Southwest ticket counters at Dallas Love Field. ...

According to JD Power’s 2025 North American Airline Satisfaction Study, overall passenger satisfaction is up six points from 2024 -- and three airlines reigned supreme. Primary Menu Sections US News ...

Australian airline Qantas said Wednesday that a hacker made off with a trove of customers' personal data including passenger names, emails, phone numbers, birth dates and frequent flyer numbers.

Customer satisfaction with US airlines dropped overall from 2024, per a ASCI travel survey. Southwest earned top honors, edging out Alaska Airlines this year.