AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...

According to video obtained by KTLA-TV, staffers at the Ontario Advanced Surgical Center on Tuesday told two agents to leave because they didn't have a warrant to go onto the property.

Video has spread on social media of staff at a Southern California surgical center standing up to U.S. Immigration and Customs Enforcement agents trying to detain a Honduran landscaper.

Federal immigration agents seeking to detain a Honduran landscaper chased him into a Southern California surgical center and quickly found themselves in a tense standoff as clinic staff demanded ...

Federal immigration agents seeking to detain a Honduran landscaper chased him into a Southern California surgical center and quickly found themselves in a tense standoff as clinic staff demanded to ...

Federal immigration agents seeking to detain a Honduran landscaper chased him into a Southern California surgical center and quickly found themselves in a tense standoff as clinic staff demanded ...

The Bucks are about to sign center Myles Turner from the Indiana Pacers. Here are the basics on the new man in the middle.

NBA insider Shams Charania of ESPN was first to report the deal. Free agent center Kevon Looney has agreed to a two-year, $16 million deal with the New Orleans Pelicans, sources tell ESPN.

The call center agent, now 29, had tried everything to eliminate what a colleague called the “Indian-ism” in his accent.

UCLA Ronald Reagan Medical Center is pictured. A UCLA Health spokesperson said in an emailed statement that two federal agents brought a person in custody to the medical center’s emergency room ...

CLEVELAND, Ohio— The company that owns a Middleburg Heights call center agreed to pay $85,000 to settle accusations that it fired a Black woman by falsely claiming she cursed during a call.

Immigration and Customs Enforcement agents entered UCLA Ronald Reagan Medical Center in Westwood Tuesday afternoon to seek emergency care for a detainee, drawing a crowd of protesters concerned ...