New highs on the NYSE have continued to dominate new lows. Thus, this indicator remains bullish for stocks and will continue to do so until new lows exceed new highs for two consecutive days on the ...

We’ll continue investing in the people, talent and compute needed to make sure that we are set up for the opportunity ahead,” ...

Alphabet Inc.'s AI integration and growth strategy make it a must-have in long-term investors' portfolios. Click for our post ...

Alphabet is regaining AI leadership with Gemini 2.5 Pro, Waymo’s growth, and attractive valuation. Click here to find out why ...

Arlington County's 911 call center uses AI to handle non-emergency calls, reducing dispatcher workload by 16,000 calls in the first quarter compared to last year.

CLEVELAND, Ohio— The company that owns a Middleburg Heights call center agreed to pay $85,000 to settle accusations that it fired a Black woman by falsely claiming she cursed during a call.

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience.

The population of Catoosa is around 8,000, but can double when there is an event at the Hard Rock Hotel and Casino. The complex is right down the street, meaning emergency crews can get there quickly.

From self-service to sentiment analysis, this guide covers the benefits, challenges and top platforms in contact center automation.

Telecommunications giant AT&T is scouting the Central Perimeter submarket for office space to house a call center. AT&T, which expanded its office presence in Metro Atlanta last year, is seeking ...

Local News Snohomish County opening new state-of-the-art 911 call center The nearly $68 million project was funded through a sales tax that voters approved in 2018.

Call to Freedom moved into its new outreach center last month. The nonprofit had been operating out of two locations before the move. “And we outgrew both of those locations.