Mr. Vijay Jain, Managing Director, Star Estate, is transforming the Indian real estate sector through a novel model of ...

Lone Wolf Exteriors, a respected company based in Dallas-Fort Worth, Texas, is expanding its operations to include the Austin ...

Singapore’s most beloved local F&B brands revealed: foodpanda unveils first-ever Local Foodie Heroes Hall of Fame ...

Getting stuck in an automated call system is one of the most annoying parts of customer service nowadays - but one industry ...

Engaged employees deliver better customer service. Companies in the top 25% of employee engagement have 10% higher customer ...

To build the right impact and loyalty in customer relationships, this means that businesses need to strike the right balance ...

Microsoft co-founder Bill Gates joined his youngest daughter Phoebe's fashion startup as a temporary customer service ...

Vodafone is introducing a "game-changing" new service for mobile phone users with MILLIONS set to benefit. Vodafone, one of the leading UK mobile phone networks, is bringing in a ‘Just Ask Once’ ...

Being put on hold, joining the back of the call queue or getting stuck in loops with the customer service bot could be a ...

HMRC has launched a new digital service that will make it much easier for 35 million people to take control of their taxes ...

Explore more than 1,000 real-life examples of how organizations are embracing Microsoft’s proven AI capabilities to drive ...

Research from BT and Small Business Britain – which recently launched a popular new ‘AI for Small Business’ training ...