Ecosystems is the leading SaaS platform for collaborative value management and the system of record for customer outcomes. Trusted by companies like HP, Verizon, ServiceNow, and Google Cloud, ...

Former EY Director Samit Shankar's 15-year journey in supply chain optimisation has positioned him at the forefront of ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

In this era of changing marketplaces and intense rivalry among companies, customer relationship management (CRM) and data-driven marketing have become critical.

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with ...

Crash Override, the first Engineering Relationship Management (ERM) platform, today announced its $28 million seed round led by GV (Google Ventures) and SYN Ventures, with participation from ...

The use of customer relationship management (CRM) in marketing is examined in this essay. It looks at how CRM makes it possible to use reviews, integrate AI, conduct marketing in real time, and ...

Although the alignment level of risk management practices with the COSO-ERM model in municipal health management demonstrated an association with the profile of the managers, other factors may ...

The customer, the company and the staff. A cliché yes, but the team has got to be rowing in the same direction. Alignment between Sales and Ops isn’t a soft skill. It’s a business advantage.