Personal management apps help you track individual interactions, while personal CRM (customer relationship management) helps you track professional connections you’ve had with people.

Discover the best business apps that will revolutionize your operations. From project management to communication tools, finance to customer relationship management, these apps are designed to ...

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with new automation capabilities that aim to help businesses improve customer ...

According to research from Gartner, global spending on customer relationship management (CRM) software grew 15.6% in 2018, becoming the largest and fastest-growing enterprise application software ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

In this context, effective relationship management must evolve from human connection to insight-driven engagement. It should be powered by data, technology, and an unrelenting focus on the ...

Online app provider Zoho announced Tuesday that it has added single sign-on support for Zoho CRM, its on-demand customer relationship management app for organizations that run businesses online.

Facebook announced on Monday that it planned to acquire Kustomer, a customer relationship management start-up, to help it build its e-commerce business.