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We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...
"Trax is honored that JetBlue has chosen to develop their digital strategy around the Trax ecosystem today and in the future, ...
The Growth Dilemma is about how to manage relationships between customer segments. As brands grow and attract new customers, ...
Jack Dorsey's fintech empire joins the S&P 500 as it doubles down on Bitcoin infrastructure, but will the crypto bet pay off ...
More UK retailers are switching from paper to digital receipts, but what are the benefits and challenges, and what are the ...
Veeva Systems (VEEV) announced on Wednesday that Merck (MRK), a major pharmaceutical company, has committed to its Vault CRM.
Here are five key considerations that businesses need to take into account when winnowing down the hundreds of UC software options available.
The corporate cash management fintech acquired ATOM to extend treasury management services to its business customers and ...
As per RBI’s latest annual report, customer grievances saw a marginal increase in FY25, reaching 2.96 lakh complaints, up ...
RBI Deputy Governor highlights rising customer complaints in banking, emphasizing the need for empathy and improved grievance ...
Reserve Bank Deputy Governor Swaminathan J has rued a "lack of empathy" among bankers, even in the face of rising number of ...
SAN FRANCISCO, July 23, 2025 (GLOBE NEWSWIRE) -- Karbon, the leader in accounting practice management software, today announced the global launch of Karbon for Clients, a secure, modern client portal ...