First City Monument Bank (FCMB) has announced the commencement of its 2025 Management Internship Programme for fresh and ...

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with new automation capabilities that aim to help businesses improve customer ...

Crash Override, the first Engineering Relationship Management (ERM) platform, today announced its $28 million seed round led by GV (Google Ventures) and SYN Ventures, with participation from ...

The release includes new dashboards focused on Customer Insights – including data on brand affinity, customer migration and loyalty insights – and complement the existing Market Insights ...

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM automation system, aimed at helping businesses improve how they track leads, ...

I called the Ford Customer Relationship Center. Pinging my way through the phone tree, I was eventually connected with someone named Pamela—my case agent.

Freedom Forever, a national residential solar installation company and No. 1 Residential Solar Contractor on the 2024 Top Solar Contractors List, is launching Raya, an AI tool developed for project ...

About this issue Abstract To advance understanding of how well different types of brand relationships drive customer brand loyalty and to help companies improve the effectiveness of their relationship ...

Common Challenges In Information Management A recurring issue is the inefficient handling of data. Many companies operate with outdated or incomplete information, leading to intuitive and poorly ...

WordPress publisher Automattic has acquired relationship management startup Clay for an undisclosed amount, the companies announced on Thursday.

The Customer Relationship Management Conference (CRMC) 2025 will take place from June 4–6, 2025, at the Hilton Chicago. The event gathers retail and consumer-facing brands to share strategies in ...

Access Publication Provide exceptional customer care through location-based technology Utilities strive to improve customer care. Their customers have high expectations, and satisfied customers fuel ...