We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Enterprise data management (EDM) is the framework organizations use to manage data across systems, teams and workflows. It ...

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM ...

The relationship between data and AI is inherently symbiotic: better data enables better AI, and better AI allows for more ...

Fame Rental unveils an embedded CRM built directly into its ERP platform, giving rental teams real-time access to customer ...

This is a digital transformation initiative that requires coordinated leadership across all technology domains.

The challenge lies not in the accumulation of data, but in the effective extraction of actionable intelligence. Artificial ...

The TMS is the perfect platform between a fleet and its data. In the AI boom, that data is key. Here is how TMS providers are ...

Explore the benefits of field service management technology for utilities. Enhance efficiency and safety in critical ...

The 52 counties honored in this year's awards from the Center for Digital Government are transforming local government with cutting-edge tech while focusing on resident services.

Procurement can speed up go-to-market efforts and enhance the success of new product launches by integrating suppliers into ...

Artificial intelligence is revolutionising work in South Africa, but Cliffe Dekker Hofmeyr warns of rising legal risks.