Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Silverback AI Chatbot has announced the rollout of its AI Agents feature, a new capability designed to help businesses move ...

In order to properly implement AI, it's important to understand its blindspots and when you shouldn't use AI to replace human judgment.

Crash Override, the first Engineering Relationship Management (ERM) platform, today announced its $28 million seed round led by GV (Google Ventures) and SYN Ventures, with participation from ...

Fame Rental unveils an embedded CRM built directly into its ERP platform, giving rental teams real-time access to customer ...

Enterprise data management (EDM) is the framework organizations use to manage data across systems, teams and workflows. It ...

In an interview with ETCIO, Soumya Ghosh, CTO of Tata AIA Life Insurance, discusses how he is developing the digital strategy ...

Telecom equipment require mandatory testing and certification before being imported, sold or used in India. Recently, the ...

Discover how vibe marketing blends AI and creativity to automate workflows, personalize engagement, and redefine modern ...

Understand Levels of Assurance (LOA) policies, EAL levels, and how to implement them for robust cybersecurity. A practical guide for CTOs and VPs of Engineering.