Former EY Director Samit Shankar's 15-year journey in supply chain optimisation has positioned him at the forefront of ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

In this era of changing marketplaces and intense rivalry among companies, customer relationship management (CRM) and data-driven marketing have become critical.

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with ...