We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

In the fast-evolving world of B2B sales, artificial intelligence (AI) is revolutionizing how sales teams operate, shifting ...

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with ...

On the recruitment side, AI agents are rapidly changing how staffing firms source, screen and engage with candidates.

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM automation system, aimed at helping businesses improve how they track leads, ...

Thousands of companies in over 120 countries rely on SugarCRM to engage with clarity, sell with consistency and close with confidence. Headquartered in the San Francisco Bay Area, SugarCRM is backed ...

This is a digital transformation initiative that requires coordinated leadership across all technology domains.

There’s been a steady stream of concern across the sales industry that artificial intelligence may eventually replace human salespeople. A Gartner report even found that 75% of B2B sales organisations ...

More UK retailers are switching from paper to digital receipts, but what are the benefits and challenges, and what are the ...

By leveraging end-to-end AI, ServiceNow is making strong inroads into areas such as customer relationship management, which ...

About Wilma™ Wilma™ is an AI-powered practice management system dedicated to revolutionizing how ABA practices operate. By integrating intuitive technology and context-aware automation directly into ...