In a modern day aggressive commercial enterprise environment, Customer Relationship Management (CRM) software performs an ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Check out the best CRM platforms that combine customer relationship management with email marketing automation -- featuring ...

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with new automation capabilities that aim to help businesses improve customer ...

Enhancing Customer Relationship Management with Mapping Tools Relationship mapping software is a valuable tool for businesses to understand and track customer interactions over time, enabling them ...

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation CompanyTM, today announced Forrester Research has named Pega a Leader in The Forrester WaveTM: Customer Relationship Management (CRM ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed ...

Analytical customer relationship management software offers advanced analytics and reports to help businesses make data-based decisions for improved business operations and customer experience.

Customer relationship management (CRM) has been one of Zoho’s primary revenue generators among its various other offerings, and the company said its new capabilities are aimed to improve ...

SEE: What Is CRM (Customer Relationship Management) Software Effective contact management ensures data is easily accessible, is up to date and can be used to enhance communication, customer ...

Visit Indy has sold its proprietary customer relationship management software platform, Jupiter, to a Philadelphia firm which plans to incorporate it into a future version of its own CRM platform ...

Salesforce shares will be in focus Monday after a report that the customer management software maker is in advanced talks to buy data-management software provider Informatica. Monitor this key ...