Design professional graphics and generate creative content with the best graphic design software available, which feature advanced tools, generative AI, brand options, and more.

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM. We find out how.

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored service to customers.

Today, we’re delighted to announce that Microsoft has been named a Leader in The Forrester Wave™: Customer Relationship Management, Q1 2025. Learn more.

Pega received the highest possible score in 15 of the 29 criteria, including lead management and digital sales engagement, customer success, sales execution, digital customer service, case ...

Pegasystems Inc., The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: Customer Relationship Management Software, Q1 2025 ...

Forrester Research, “The Forrester Wave™: Customer Relationship Management Software, Q1 2025,” by Kate Leggett, with contributions from Linda Ivy-Rosser and Faith Born, March 21, 2025 ...

At Bounteous, Customer Relationship Management is a True Team Effort Like a team of rowers, Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s ...

OneVision will be at Graphics Canada 2025, booth 5605, to showcase flexible automation software for various printing segments.

Customer Relationship Management Process What is Customer Relationship Management (CRM)? Customer relationship management is a process that brings together various strategies, technologies, and ...

Customer relationship management software is a sales and marketing tool that organizes imported data, manages lead pipelines, and optimizes business workflows.

TheCustomer Relationship Management Industry Report 2024 - Integrable, Easy-to-use CRM Solutions with AI and Data Analytics Enable Personalized Customer Experiences - ResearchAndMarkets.com ...