In this climate of rising costs and tariffs, CRM (customer relationship management) and loyalty marketers have a critical ...

Aristotle Atlantic Partners, LLC, an investment advisor, released its “Focus Growth Strategy” second quarter 2025 investor ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

While robots haven’t commandeered all of our roles just yet, researchers predict AI may replace 300 million jobs globally by ...

In the fast-evolving world of B2B sales, artificial intelligence (AI) is revolutionizing how sales teams operate, shifting ...

I would argue that the most important indicator of a brand’s health is customer loyalty. For leaders, building and sustaining strong customer loyalty is the holy grail. Leaders talk a lot about ...

Finastra, a global leader in financial services software, today announced key additions to its executive team. These strategic hires bolster the company’s ability to deliver innovative, ...

WordPress.com owner Automattic has added another communication-focused startup to its lineup: relationship-management app Clay.

Lane has four decades of experience as an IT and management consulting senior executive and practice leader in digital transformation, customer relationship management strategy and enterprise ...