As an early-career mid-senior Business Relationship Manager in the bustling corridors of HM Treasury, where policy meets technology at the core of UK decision-making, I am pursuing part time ...

In this climate of rising costs and tariffs, CRM (customer relationship management) and loyalty marketers have a critical ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

While robots haven’t commandeered all of our roles just yet, researchers predict AI may replace 300 million jobs globally by ...

In the fast-evolving world of B2B sales, artificial intelligence (AI) is revolutionizing how sales teams operate, shifting ...

These leading American financial institutions excel at keeping customers satisfied and loyal through service, trust-building ...

In a competitive and evolving time for GovCon, Unanet VP Kim Koster relays how AI and other awareness tactics can strengthen ...

In the dynamic world of business, Customer Relationship Management (CRM) software has become an indispensable tool for companies aiming to streamline their customer interactions, sales processes, and ...

If you feel your CRM strategy may be falling short, there are plenty of things you can do to administer first aid. Follow our seven-step guide to putting the life back into your CRM campaign.

By integrating Iterable’s AI-powered automation into its customer relationship management (CRM) approach, Fabletics has enhanced personalization, optimized messaging, and streamlined ...