The contract lifecycle management (CLM) market is evolving rapidly as organizations seek greater efficiency, transparency, ...

Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

In a competitive and evolving time for GovCon, Unanet VP Kim Koster relays how AI and other awareness tactics can strengthen market resilience.

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with new automation capabilities that aim to help businesses improve customer ...

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM automation system, aimed at helping businesses improve how they track leads, ...

I called the Ford Customer Relationship Center. Pinging my way through the phone tree, I was eventually connected with someone named Pamela—my case agent.

"Starlight is pleased to announce our strategic relationship with CIBC Global Asset Management to deliver a best-in-class Canadian core Multi-Family investment offering," said Daniel Drimmer ...

WordPress.com owner Automattic has added another communication-focused startup to its lineup: relationship-management app Clay.

The Customer Relationship Management Conference (CRMC) 2025 will take place from June 4–6, 2025, at the Hilton Chicago. The event gathers retail and consumer-facing brands to share strategies in ...

About this issue Abstract Using a recently expanded dataset on supplier-customer links, we introduce a dynamic relationship life-cycle hypothesis. We hypothesize that the relation between ...

Sirion Recognized as a Customers’ Choice in 2025 Gartner® Voice of the Customer for Contract Life Cycle Management Report for Third Consecutive Year ...