Consumer education initiative reveals industry practices and highlights transparent lending alternatives for borrowers with ...

TORONTO, ONTARIO / ACCESS Newswire / July 21, 2025 / Sunnyside Window & Eaves Cleaning Ltd., a trusted name in exterior home ...

The freight market has never been static, but lately, the pace of change feels faster and more consequential than ever.

Press Release Distributed by ABNewswire.com To view the original version on ABNewswire visit: Unity-Connect Unveils Guide to Mastering Real-World Customer Service Scenarios for Enhanced Client ...

Endless wait times and excessive procedural fuss—it’s all part of a tactic called “sludge.” ...

Atlanta-based Chick-fil-A leads in customer satisfaction, besting its quick-service industry rivals for the 11th year in a row, the ACSI said in its 2025 Restaurant and Food Delivery Study.

By offering transparent tooling and clear implementation examples, OpenAI is pushing agentic systems out of the lab and into everyday use.

Klarna opens a direct line to CEO Sebastian Siemiatkowski for its customers to offer feedback and ask questions – with the help of AI.

Why do the “right” words to a customer sometimes fail to produce results? Techs often start with a concept, a maintenance agreement or a diagnosis that can often fall on deaf ears. The outcome-focused ...

Scores range from 0 to 100 and include over 30 differently weighted measurements tracking the best practices most likely to generate service revenue and customer loyalty.

I outline 15 best practices to help you enhance customer service in your call center while preparing your organization for the future with a comprehensive contact center strategy.