Shopify’s systems make it easy to build and manage your e-commerce store -- even if you’ve never built a website before.

Winnebago Industries announced on Feb. 13 that its marine brands, Barletta Pontoon Boats and Chris-Craft, received 2024 Customer Satisfaction Index (CSI) Awards. They were given by the National Marine ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight customer benefits in your ads.

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

How to write a helpful customer service policy (outline template) Before you dive into the policy’s content, make sure to name your document, i.e., “Customer Service Policy” or “[Brand Name] Customer ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

introduced as a pilot nearly five years ago to review officers and senior enlisted personnel in line for command billets or sergeants major jobs. Eligible service members go through a series of ...