On July 16, Trump Jr. was making money once again, this time in the heart of Wall Street with his new girlfriend, the Palm ...

As artificial intelligence becomes more and more mainstream, companies are aggressively using AI for retail operations. From the stockroom to the storefront, AI for retail is no longer a futuristic bu ...

Engaged employees deliver better customer service. Companies in the top 25% of employee engagement have 10% higher customer ...

Zhang is the CEO and co-founder of Decagon, a San Francisco-based startup that offers an automated customer-support service ...

Connections, a technology company listed on the AeRo market of the Bucharest Stock Exchange (BVB), has completed the sale of its Back Office Services division in Bulgaria, Serbia, and Romania, held ...

Explore more than 1,000 real-life examples of how organizations are embracing Microsoft’s proven AI capabilities to drive impact.

Cashless transactions and low-interest rates are changing finance. Here's why you should consider investing in financial service stock.

A penny for the thoughts of our thankless call center workers. Long have they had to endure indignant customers fuming at them for problems beyond their control. Now they must suffer accusations that ...

“More specifically, even if customers decide to purchase low stock items after the warning and consequently experience a stockout they are less dissatisfied because of the reference effect —by sharing ...

Picture this: you’ve just launched a stylish line of home décor on your e-commerce site, and traffic is surging.