On July 16, Trump Jr. was making money once again, this time in the heart of Wall Street with his new girlfriend, the Palm ...

Even after the company's phenomenal gain, investors might still consider buying Uber stock. Here are three reasons why. Image source: Getty Images.

Finnish Scanfil, the largest European stock exchange listed Electronic Manufacturing Service company in terms of turnover, and Italian MB Elettronica (“MB”) from Cortona Arezzo have agreed to join ...

A routine meal at an Applebee's ended awkwardly for a group of four diners when their server apparently confronted one of them outside the restroom, demanding to know why she hadn't been tipped.

As artificial intelligence becomes more and more mainstream, companies are aggressively using AI for retail operations. From the stockroom to the storefront, AI for retail is no longer a futuristic bu ...

Engaged employees deliver better customer service. Companies in the top 25% of employee engagement have 10% higher customer ...

The Social Security Administration says it has cut the time it takes to answer calls and reduced a backlog of disability claims as part of its “efforts to improve customer service while handling ...

Zhang is the CEO and co-founder of Decagon, a San Francisco-based startup that offers an automated customer-support service ...

From flawed data to legal fallout, hallucinations are a growing risk in AI-powered support. This guide shows how to reduce the damage.

Alibaba Group Holding Ltd. unveiled a new iteration of its artificial-intelligence technology that will make it easier for users to generate and modify images from texts and visuals, as the ...

A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall service.

Even after the stock's monster performance in the last three years, the valuation is reasonable. As of June 23, shares trade at a forward price-to-earnings ratio of 22.8.