for customer experience. Customer Service Week runs from October 2-6 this year. In celebration of the people and practices that serve customers’ needs, 2023 has been a banner year for customer ...

4. Celebrate National Customer Service Week (the first full week of October). You’ll have to wait until next October, but that doesn’t mean you can’t start planning now. For more information ...

With the customer service week behind us, it is time for business leaders to reflect on the place of customer service in their priorities and those of the broader organisation. But most ...