Self-service technology has sparked much controversy since its introduction into retail – but hospitality businesses are singing its praises. Alice Peacock reports.

"We sometimes say that email is the biggest problem hiding in plain sight," a tech CEO told Newsweek, explaining how AI can ...

Shopify’s systems make it easy to build and manage your e-commerce store -- even if you’ve never built a website before.

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

Stevens dedicated a week to service, education and reflection, advancing Dr. Martin Luther King Jr.’s vision of justice, equality and a “beloved community” ...

The employment department hasn’t hired an ombudsman, though, and isn’t asking lawmakers for money to do so anytime in the ...

Caesars has a top-tier betting platform with a robust rewards program. It also has dozens of daily odds boosts, including ...

As National Apprenticeship Week kicks off, Europa Road's first cohort of apprentices are preparing to celebrate the ...

Now they're hoping to replace CenturyLink with Starlink, which uses low-Earth orbit satellites that offer faster service than ...

It’s not always easy being a public employee. I made this intentional career choice many years ago. My Wisconsin-Stout educated Mom was a Home Economics public school teacher. I learned ...

The OP recalled that she was asked by her boss to fix a lottery machine behind the desk. While attending to the task, a customer approached with a return request. After informing him she would assist ...

Valentine’s Day is right around the corner. Here are six ways to show some customer love, and most of them don’t cost anything but a little bit of time and effort.