We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

The Growth Dilemma is about how to manage relationships between customer segments. As brands grow and attract new customers, ...

Explore more than 1,000 real-life examples of how organizations are embracing Microsoft’s proven AI capabilities to drive ...

An account manager is an employee who is responsible for the daily management of a customer's account with a business. Read on to learn about their skills and benefits.

IHS Markit Ltd. engages in the provision of information, analytics, and solutions to customers in the business, finance, and government sectors. It operates ...