Customers, whether they are new or have been loyal to your business for years, can be easily managed and categorized based on ...

ServiceNow is pushing to improve data handling to make AI more usable as an essential part of everyday enterprise operations ...

In the dynamic landscape of U.S. federal digital transformation, technical experts who can bridge the gap between cut ...

The platform, which was built in-house, delivers $10 million in cost avoidance, with at least $35 million in potential ...

Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with ...

Newly appointed President of Global Customer Operations at ServiceNow, Paul Fipps, outlines why the vendor believes its ...

AI will replace spreadsheets as the dominant method for utilization reporting and revenue forecasting by 2027.

You’re the go-to person on your team for “figuring things out.” So when leadership says, “We need an AI-powered CRM — can you ...

Explore AI chatbot examples like ChatGPT, Gemini, and Jasper, and see how they transform your business' productivity.

Master full-funnel marketing with tactics that connect acquisition data to lifetime value, driving smarter decisions and ...

FILE - President Donald Trump holds a document with notes about Kilmar Abrego Garcia as he speaks with reporters in the Oval Office of the White House, April 18, 2025, in Washington.(AP Photo/Alex ...

For example, if you are using the CRM for marketing purposes, then software with marketing automation, lead tracking and data analysis might be on your must-have list. No matter what your focus is ...