Remember when “moonlighting” meant doing something like picking up a couple of waitressing shifts at a local restaurant, or babysitting on the weekends to make a few extra bucks? Gone are those days.

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

The agency can now hire about 125 new meteorologists and specialists nationwide.

The National Park Service is seeking applicants for a job that puts a new spin on the phrase “remote work.” The agency is looking for people or groups interested in managing the 10-room Kettle ...

TOKYO -- Japanese retailers are experimenting with robotic clerks and human avatars as they try to maintain their renowned service standards, even with workers harder to come by. At Expo 2025 ...

Adding paid time off and other thoughtful benefits can help reduce customer-service rep turnover.

B2B customer service works to keep business clients and increase their lifetime value by efficiently resolving issues and answering queries.

A man is going viral after sharing a heartfelt exchange they had with a Walmart customer service representative. There's just one problem.

Once considered a perk, remote work may now be hurting some employees in ways that extend beyond office productivity.