Empresas Públicas de Medellín, a Colombian utility, leverages technological advancements to enhance safety and efficiency.

Small business operators along dusty routes report product spoilage and higher cleaning expenses because particulate matter infiltrates kiosks and food vending spots. Public health advocates warn that ...

Discover how Esri India is transforming enterprise decision-making with GIS and location intelligence across sectors including retail, governance, BFSI, and more.

To build the right impact and loyalty in customer relationships, this means that businesses need to strike the right balance ...

Ultimately, the future of business belongs to those who can master the art and science of customer experience.

Giving your team members the autonomy to make decisions and take ownership of their projects transforms them from ...

Explore more than 1,000 real-life examples of how organizations are embracing Microsoft’s proven AI capabilities to drive ...

Federal agencies are under growing pressure to deliver services that are not just efficient—but also intuitive, accessible and user-friendly. Achieving a truly “frictionless” customer experience (CX) ...

AI is affecting virtually every aspect of every company. The customer experience is no exception. Innovative, forward-thinking brand strategists and CX experts are seizing the opportunity to rethink ...

Centric Software won in five of the 12 categories in the 2025 Just Drinks Excellence Awards, in the M&A, Innovation, Business Expansion, Product Launches, and R&D categories.