Getting stuck in an automated call system is one of the most annoying parts of customer service nowadays - but one industry ...

A call centre insider is unveiling five methods for getting ahead in the queue so you can reach a real human faster.

In the early 1980s, budding TV and movie composer Brad Fiedel landed a gig on a low-budget sci-fi film (from the ...

The constant barrage of unwanted calls has become a frustrating fact of modern life, turning your phone into a gateway for annoyances rather than connections. But you don't have to tolerate it! This ...