In the world of real-time customer communication, phone calls still play a pivotal role. Despite the rise of messaging apps, email automation, and chatbots, phone support remains the preferred channel ...

Skype users are scrambling to find an alternative after Microsoft shut down the pioneering internet phone service which let ...

Daniel Graham, 39, and Adam Carruthers, 32, have denied felling the iconic Sycamore Gap tree next to Hadrian's Wall in ...

Man Utd wrongly forced season ticket holders to miss a string of matches on the back of their Rangers investigation.

Nearly a dozen Social Security employees told BI what it's like to work at the agency with Trump's staff cuts and rising ...

Catherine Boden, 42, from Oldham, Greater Manchester, feared for her business when she was forced to stop working for six ...

It had been initially reported that Elway's longtime agent, Jeff Sperbeck, was on life support after falling off the back of ...

The magic of Skype was not in its technical details but in its emotional resonance. This was not just about functionality. It ...

Donald Trump raged against Jeff Bezos in a phone call after it emerged Amazon was considering displaying the cost of the US ...

Jax Ulbrich, the son of the Atlanta Falcons’ defensive coordinator, found Shedeur Sanders’ phone number on his father’s iPad.

If you want to meet with a Social Security staff member in person, you’ll have to schedule an appointment. Walk-in visits are ...

Verizon's postpaid monthly phone subscribers fell more than expected ... Hans Vestberg, Verizon's chairman and CEO, said on the company's earnings call that the drop was partially driven by ...