Salesforce and Blue Shield of California have partnered to create an artificial intelligence-based system that should, they contend, make it easier for patients to get approval for care through ...

The technology powering the Visual Process Manager is based on technology acquired from Informavores, call scripting startup Salesforce bought last year. The Manager has several different components.

Salesforce found out the process can take a week or as long as 30 days for a clinician to get approval for a patient's care needs. Amann said the idea is now to launch a process that can go ...

Salesforce and Blue Shield of California have partnered to create an artificial intelligence-based system that should, they contend, make it easier for patients to get approval for care through their ...