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Enter AnyDesk, a global leader in secure, high-performance remote desktop access, now seamlessly integrated into both ...
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MarTech on MSNSalesforce Agentforce: What you need to knowAgentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.
Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
The global CRM firm suggests this emerging technology handles routine queries, allowing human workers to focus on complex, ...
Eric Loeb, executive vice president at Salesforce, is calling for something often overlooked in high-tech boardrooms ...
Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.
Finova, the UK’s leading cloud-based mortgage and savings software provider, is pleased to announce the appointment of Ray ...
We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...
As businesses rethink how work gets done, reMarkable stands out as a model of what’s possible when innovation meets intentionality.
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Cryptopolitan on MSNSalesforce CEO rejects claims that AI will end white-collar jobsAI for Good Global Summit, Salesforce CEO, Marc Benioff shared his thoughts on AI and his belief that the rise of AI isn’t ...
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