Customers are happier with human-led ordering at the counter or the drive-thru than they are with using kiosks, according to ...

The hospitality landscape has shifted dramatically. Your competitors aren't just the venues down the street anymore; they're global brands, tech-savvy startups, and alternative accommodation providers ...

Makris sits down with Rich Kleiman in the latest episode of Boardroom Talks to discuss everything from the business behind ...

A Columbus nonprofit whose mission is to support struggling workers in the service industry is facing a setback after one of their future restaurants had thousands of dollars of copper and ...