The stubbornly strong stock market is giving traders and opportunity to bet against some of the most volatile names.

The level of short interest in Kohl’s shares, at nearly 50%, has finally caught the attention of retail traders, setting the ...

One alternative to short-term rental insurance you may consider is landlord insurance; however, this type of policy is ...

A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel ...

Hyatt cut 30% of US customer service staff, affecting ~300 roles amid industry shift to AI automation for cost savings.

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on call times and freed them up to sell products to customers, leading to a ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

ISPs say their “excellent customer service” is why users don’t switch providers ISPs tell FCC that mistreated users would switch to one of their many other options.

‘You can cover it’: Grocery Outlet cashier says customer expected him to cover his groceries after being 30 cents short ‘Why do they think we should risk our credibility at work for them?’ ...

We’ve put together some game-changing customer service quotes from our favourite B2B gurus (and other unlikely sources too!) to inspire a first class retention strategy.

Some of these are famous marketing quotes; others are hidden gems: General marketing quotes Quotes on branding Content marketing quotes Social media marketing quotes Quotes on design Quotes on ...