By studying 100 brand implementations of gen AI, researchers have discovered four archetypes for how companies are using the ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business ...

Losing trust with your manager—whether through a careless comment, misstep, or emotional outburst—can damage your reputation and working relationship. But it doesn’t have to define your career. What ...

Jacinda Ardern, the former prime minister of New Zealand, on crisis leadership. Sign up for HBR Executive Agenda - for ...

AI is revolutionizing supplier negotiations, driven by the need for speed, scalability, and strategic agility in complex ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business ...

AI is affecting virtually every aspect of every company. The customer experience is no exception. Innovative, forward-thinking brand strategists and CX experts are seizing the opportunity to rethink ...

Demographic change isn’t coming—it’s here, and it’s reshaping labor markets, consumer behavior, and economic growth.

As consumer demand for sustainable products grows, more and more sellers have begun adding labels to their products to indicate various kinds of sustainability certifications. These labels such as ...

What exactly is a digital transformation, and how can you lead one successfully? Often guiding a digital transformation requires rethinking how your company creates value, its strategy, and the ...

Today’s CEOs have a fresh set of challenges that the standard management playbook is ill-equipped to address. As a result, many are heading for the exit. And executive recruiters report that ...

Predictions about the demise of middle management aren’t new. But with the rise of AI and a trend toward flatter organizations, could these predictions soon come true? Perspectives from three ...